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Here is the How it Works

How it Works

Virgin Atlantic

Use Shops Away everyday to boost your points and turn your online shopping into adventures!

  1. Browse Virgin Atlantic Shops Away and find a Retailer you'd like to purchase from. Then simply click on "Shop Now" and you’ll then go through to the Retailer's website where you can shop as normal after logging in.
  2. We'll track your purchases automatically and calculate how many points you've earned.
  3. Your points will show in your Virgin Atlantic Shops Away account as "Pending" within 5 working days. If your pending points aren’t appearing in your Flying Club account after 5 days, please contact us.
  4. We'll validate your purchase with the retailer and update your account to show your points as "Approved". It takes 45 days for a retailer to acknowledge and approve your points and 90 to 120 days from the last day of your stay on hotel & travel bookings or policy, contract or subscription start date. Your purchases are subject to the retailers' terms and conditions.
  5. All "Approved" points will be credited into your Virgin Atlantic account within 24 hours.


If you've got more questions our FAQ page should provide all the answers.


Important Information:

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Cookies are used to track your path from the Virgin Atlantic Shops Away to the retailer's website and enable us to allocate the points you earn from your purchase to your Virgin Atlantic Shops Away account. For more information on cookies click here.